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Frequently Asked Questions
Are you a manufacturer or trader?
We are an Industry & Trade company with our own investments in specialized factories to ensure a strong and reliable product supply chain.
What certificates do you have for your products?
All our products are ISO certified. Approximately 90% have CE certification, and select items are FDA approved.
What is the warranty for this medical equipment?
The standard warranty is 14 months from the date of shipment. Specific manufactured lines may offer up to 24 months.
What are the acceptable payment methods?
We accept T/T in advance, Western Union, MoneyGram, and L/C where applicable.
Do you offer OEM services?
Yes, we provide OEM services. Certain low-value products may require a minimum quantity for customization.
What is the Minimum Order Quantity (MOQ)?
For common medical equipment, the MOQ is 1 unit. For consumable items, the MOQ is negotiable based on requirements.