Frequently Asked Questions
? What about the price level of your equipment?
Our prices are highly competitive within the same quality bracket. Having operated in this field for over 20 years, we prioritize providing top-quality products at sustainable, competitive prices globally.
? Why do prices vary between similar-looking models?
Appearance can be similar, but internal components and material quality (like the grade of stainless steel and hydraulic systems) differ significantly. Lower-priced alternatives often use cheaper materials and have less rigorous quality control.
? What is the estimated time of delivery?
Generally, the delivery period is 15 days after order confirmation. For sample orders or small quantities, we may have ready stock available for immediate dispatch—please inquire for real-time availability.
? What kind of quality assurance do you offer?
We provide a one-year warranty period starting from the date of shipment. For minor issues, we provide free replacement parts. For serious technical problems, we offer full replacements free of charge.
? What are the accepted payment terms?
We accept a wide range of payment methods including T/T, Credit Card, L/C, Western Union, PayPal, and MoneyGram.
? Is the mattress color customizable?
Yes, the mattress color for the HC-06 obstetric bed is optional to suit the specific aesthetic requirements of your medical facility.