Professional Features
DRIVE A BETTER AND HIGH-QUALITY LIFE
We are committed to becoming the world's leading provider of linear drive solutions, creating smart and healthy emerging technologies to help partners succeed and drive a better and high-quality life.
Frequently Asked Questions
Q1: Do you have the relevant certifications for these products?
A1: Yes, we have passed major international certifications including CE, UL, RCM, KC, and ETL to ensure global safety and quality standards.
Q2: What is the warranty coverage for the adjustable bed?
A2: We provide a comprehensive warranty: 10-year warranty for the frame, 2-year warranty for the motors, and 1-year coverage for parts and labor.
Q3: Is it possible to order a sample before placing a bulk order?
A3: Certainly. We can provide sample orders for quality evaluation and testing before you proceed with large-scale procurement.
Q4: Can I customize the adjustable bed with my own logo?
A4: Yes, we offer OEM services. Please provide your logo requirements with your order details for professional integration.
Q5: How do you handle after-sales service and replacement parts?
A5: We provide free replacement parts with sea freight orders for identified issues. For urgent requirements, we can dispatch parts via DHL express.
Q6: What is the input power requirement for the bed system?
A6: The system is designed for universal compatibility, supporting 110V-220V at 50-60Hz with a stable 29V2a input for the motor mechanism.
Dgem Medical
